Return and Exchange Policy
DNZ Logistics Return and Exchange Policy
Our company, which prioritizes customer satisfaction, offers the following return and exchange conditions:
Return Conditions
- You can request a refund for wrong or damaged product deliveries.
- Refund requests must be made within 14 days of delivery.
Exchange Conditions
- Free replacement is provided for incorrectly shipped products.
- Exchange requests must be made within 7 days of delivery.
Return and Exchange Process
- Your refund request report to [email protected] address
- The relevant unit will evaluate your request and give you return/exchange instructions.
